Before my mom came to Circle of Life, I was the kind of daughter that managed every aspect of my mother’s health care and supervised her home care aides to the extent that I may as well have been performing the rudiments of care myself (a common complaint amongst those I employed and these were competent women). In short, I have to say a bit of a control freak. I am not apologizing for that as my mother stayed reasonably healthy for my involvement.

When Mom came to Circle of Life Care, I have to admit that it took me a bit to catch onto their system of care...and I learned to let go. I began to see the wisdom of Sue’s approach- the employment of home care staff that truly love and respect the elder and infirm who have the ability to provide an atmosphere of safety and at the...